IWorship DVD Frequently asked Questions
What is the iWorship DVD and what is it used for?
The iWorship DVD's are truly the next dimension in worship, multimedia imagery synced to worship songs for use in a personal, small group, or congregational setting to add a visual element to worship.
How can I familiarize myself with the features of the DVD?
On the fully functional versions of the iWorship DVD's, a tutorial is included in the main menu. The tutorial can also be downloaded from the official iWorship site...
Back to topWhat is required to experience the iWorship DVD?
The iWorship DVD's are Digital Video Discs, which mean that they can be played by any mechanism that plays DVD's, inlcluding:
I've watched enhanced movies on my computer before, but I can't get my computer to recognize the iWorship DVD. Why is that?
Though the media disc looks similar, you may have CD-R's or enhanced CD's confused with DVD's. If your computer is not equipped with a drive that reads DVD's and equipped with software that reads DVD's, then you will not be able to experience the iWorship DVD with that particular computer unless you add a DVD drive to it.
Back to topHow do I add a DVD drive to my computer?
Contact your computer retailer or your computer manufacturer for details.
Back to topHow can I use the iWorship DVD's with a projector and my sound system?
There are two ways of doing this.
For additional information on this see "I've hooked up the audio outputs...?" below.
Back to topI can see the iWorship DVD playing on my computer, but I can't see it through the projector. Why is that?
First, make sure that the iWorship DVD is working in other situations, on a set-top player, etc.
Try restarting the computer with the projector already turned on. Sometimes the computer can't configure itself to use the projector if it's turned on before the projector.
Have you been able to watch other DVD's through your projector? (Not CD-Roms or Enhanced CD's)
Since many computers are configured differently, with infinite DVD drives, software solutions, and video card options, we are unable to offer direct support for this type of conflict. We don't want to leave you in the dark though....
Generally for a DVD player to play through a computer through a projector, there are six areas for it to go through:
Contact customer support for any of the above as they apply to your system. Ideally, start with the manufacturer of your computer to find out about the DVD software's output compatibility with your video card.
Back to topI've hooked up the audio outputs of the DVD player (computer or set-top) to my audio console, and I can't get the split tracks or the click track to work as promised. What do I do?
Most sound reinforcement systems are set up in mono, while the iWorship DVD uses both the left and right channels of the stereo spectrum. While all sound reinforcement consoles (a.k.a. sound boards) are different, some take external stereo signals and combine them into a single mono signal. In some cases this can create a phasing problem.
If you have a console that behaves this way, try sending the left and right channels to their own input channels on the console (say 23 and 24), leave the pan knobs centered, and use the faders to control the volume for each side.
Back to topThe keys that the click track are in are either too low or high for my worship team. How can I get around this?
By simply using the click track as the sole guide and leaving the guide track out of the mix, you can create your own arrangement of the songs in any key, as long as the meter and form stays the same. You will lose the benefit of the instrumental track as a reinforcement or guide, but you will have total creative freedom when it comes to your arrangement.
Back to topI am having trouble with subtitles. Either they don't stay on long enough, they appear translucent, or they won't appear at all. What's going on?
This problem occurs with a very small number of software driven DVD players. Because this is a software problem, and not a problem with the DVD itself, please contact the maker of your DVD software player and let them know about the problem you are having. They may have an update available, or they may be able to make a fix in a future update.
Back to topAfter a time of inactivity, my set-top DVD player begins broadcasting its logo! What do I do?
Built into most set-top DVD players is a screensaver. Check your owners manual for details on disabling this function.
Back to topAfter a time of inactivity, my computer driven DVD player goes to screensaver or goes to sleep! What do I do?
Check your energy saver settings. For best production results - set all sleep options to never.